Privacy - Policy

What do we do with your data?
This Privacy Policy describes how ARCH-E (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit the site, use our services, or make a purchase through arch-e.nl (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months. The information we collect and use varies depending on how you interact with us. This information includes basic contact details such as your name, address, phone number, and email; order information including your name, billing address, shipping address, payment confirmation; shopping information such as the items you view, place in your cart, or add to your wishlist; and customer service information.

We use this information to provide products and services to you, including processing your payments, fulfilling your orders, sending notifications related to your account and purchases, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews. We also use your personal information for marketing and promotional purposes, to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activities, and to communicate with you for customer service and to improve our Services.

Consent
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time. If you change your mind after opting in, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at info@arch-e.nl.

Disclosure
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes as outlined in this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners, including Shopify, to provide services and advertise to you.
• When you direct us to share information with third parties, for example, to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Shopify
We use Shopify to support our Site and Services. Shopify collects and uses your personal information in accordance with their own privacy policy. For specific information about the cookies we use in relation to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

Third-Party Services
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Security
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Cookies
Like many websites, we use cookies on our Site. We use cookies to power and improve our Site and Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services. Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser settings.

Age of Consent
The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under the age of 16.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at info@arch-e.nl.